At Bubucases customer satisfaction is a priority. This Return and RefundPolicy outlines the terms under which you may return products purchasedfrom bubucases.com (the “Site”) and request a refund. By placing an orderwith us, you agree to the terms described below.

1. Return Eligibility
To be eligible for a return, the following conditions must be met:
Your request must be submitted within 14 days of receiving the product.
The item must be unused, unworn, and in original packaging with allcomponents, manuals, and tags included.
ltems must not be damaged, altered, or washed.
Personalized or intimate items (e.g., hygiene-sensitive products oropened packaging) are not eligible for return unless defective.

2. Return Process
To initiate a return, please.
Contact our support team at [email protected] with your ordernumber,reason for return, and, if applicable, photos of the item.
We will confirm eligibility and provide a return address. Do not returnany item without our prior confirmation.
Once we receive and inspect the returned item, we will notify you of theapproval or rejection of your refund.

3. Refunds
If your return is approved:
Refunds are processed within 5-10 business days via the originalpayment method.
You will receive a confirmation email once the refund has been issued.
Original shipping costs are non-refundable unless the item is defectiveor the return is due to an error on our part.

4.Exchanges
We do not offer product-for-product exchanges. lf you wish to order adifferent item, please return the original item (if eligible) and place a neworder.

5.Non-Returnable ltems
Certain items cannot be returned under any circumstances:
Products marked as Final Sale
Gift cards or downloadable products
Opened or used hygiene-related products
Customized or personalized items

6. Return Shipping Costs
Customers are responsible for return shipping unless the return is dueto an error or defect.
We recommend using a trackable shipping service and purchasingshipping insurance. We are not responsible for lost or damaged returns.

7.Damaged, Defective or Incorrectltems
If you receive a product that is damaged, defective, or not what you orderedcontact us within 72 hours of delivery at [email protected] photos and a description of the issue. We will send a replacement orprocess a refund at our discretion.

8. Refund Delays or Missing Refunds
If you haven’t received a refund:
Check your bank account again.
Contact your credit card company (it may take time before your refund isofficially posted).
Contact your bank (there is often processing time before a refund isposted).
If you’ve done all of this and still have not received your refund, pleasecontact us at [email protected].

9. Policy Changes
We reserve the right to modify this Return and Refund Policy at any time.
Changes will be posted on this page with the updated effective date.

10.Contact Us
If you have questions or concerns about your return or refund, pleasecontact:
Email: [email protected]:www.bubucases.com

By placing an order with Bubucases, you agree to this Return and RefundPolicy.